Your privacy
We take your privacy very seriously. At Music Department Resources, we have some fundamental principles. We don't ask you for personal information, unless we truly need it in order to operate a great service for you. We do not share your personal information, except to comply with the law. We do not store personal information on servers unless it is required for the ongoing operation of one of our services. Our Privacy Policy (see below) incorporates these goals.
Contact details
For any privacy-related questions or requests, email us at musicdepartmentresources@gmail.com.
Privacy policy
It is a Music Department Resources policy to respect your privacy regarding any information we may collect while operating our services. The amount and type of information that Music Department Resources gathers depends on the nature of the interaction. We have your email because you signed up to the website with it, and we use it to manage your subscription and send you important updates. All of the information that is collected on musicdepartmentresources.com is handled in accordance with UK GDPR legislation. Music Department Resources does not rent or sell potentially personally-identifying and non-personally-identifying information to anyone. If you are a registered user of Music Department Resources and have supplied your email address, we may send you occasional emails to tell you about new features, ask for feedback, or just keep you up to date with what's going on with the site. We expect to keep this type of communication to a minimum. Music Department Resources takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and non-personally-identifying information.
Cookies
A cookie is a string of information that a website stores on a visitor's computer, and that the visitor's browser provides to the website each time they return. Music Department Resources users who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Music Department Resources. The drawback is that certain features of Music Department Resources websites will not function properly without the aid of cookies. That said, the only type of cookies we use are the type that enable the website to operate to your advantage. We do not use cookies that enable the tracking of users. We do not use cookies associated with third party advertising or analytics. In essence - we simply facilitate account and subscription logins to enable the service to work effectively.
Use of personal information and the retention of personal information
We will not sell or lease your personal information to third parties. We simply need it to provide the service you've signed up for. Your login account remains active for as long as you use the service. Subscribing or unsubscribing doesn't affect your login. We carry out routine housekeeping to spring clean subscription records, essentially keeping activity logs for no more than 30 days. If you'd like your account and associated data to be completely deleted, just get in touch after you've unsubscribed and we'll get it sorted.
Your rights
Under UK data protection law you have the following rights:
Access You can ask us for a copy of the personal information we hold about you.
Correction You can ask us to correct any information you think is inaccurate or incomplete.
Erasure You can ask us to delete your data. Unsubscribe first (see our FAQs) and then just get in touch - we'll cleanse your login account and delete everything (though Stripe keeps payment records for their legal requirements).
Restriction You can ask us to limit how we use your personal information while a dispute is being resolved.
Objection You can object to us processing your personal information in certain circumstances.
Portability You can ask us to transfer your personal information to another organisation or directly to you.
If you're not happy with how we've handled your data, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk/make-a-complaint or on 0303 123 1113.
Privacy Policy changes
Although most changes are likely to be minor, Music Department Resources may change its Privacy Policy from time to time, and at Music Department Resources' sole discretion. We encourage users to check this page for changes to its Privacy Policy. Your continued use of this website and our products, after any change to this Privacy policy, will constitute your acceptance of such change.
Payment information
Payment information, such as credit card and debit card details, are not handled directly by Music Department Resources. All transactions are handled by Stripe. Music Department Resources does not store your payment details.
Stripe
All transactions are processed directly by Stripe. Music Department Resources does not handle or store your payment card details. Stripe provides us with transaction records for the purposes of refunds and auditing. The Stripe Privacy Policy can be found here: https://stripe.com/gb/privacy .
Data location
Your account data is primarily stored on servers in the EU and UK. See below for details of transfers outside the UK.
Amazon Web Services
Your account login data is hosted on Amazon Web Services (AWS), which provides our cloud infrastructure. AWS complies with UK GDPR.
Sharing information outside the UK
Both AWS and Stripe are US-based companies. Where your personal information is transferred to the United States, this is done in compliance with UK GDPR. The US has been assessed as providing adequate protection under the UK-US Data Bridge.